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Do Your Franchisees Hate You?

June 12, 2019|Earned Media, Owned Media, Paid Media, Shared Media | 1 Min Read

As a franchise marketing agency, working with more than 20,000 franchisees in the U.S. and worldwide, we often find ourselves in the position of being phone psychologists. In many instances, we hear franchisees speak in glowing terms about the franchisor, but more often than not we hear about their growing frustrations as a franchisee. Fortunately, you can turn things around. But to do that, you need to know why your franchisees hate you. My article outlines six situational examples and how to overcome them. DOWNLOAD THE ARTICLE

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Why Your Franchisor Hates You

June 12, 2019|Earned Media, Owned Media, Paid Media, Shared Media | 1 Min Read

I recently wrote an article for Forbes, giving insight into some of the frustrations that many franchisees have with their franchisors. Well, there’s a flip side to that coin. Your franchisor knows that without you – and the other franchisees – the business would at best consist of a few company owned locations, that you’re the backbone of the business and whatever else you’d like to hear that would massage your ego.  But the truth is, while you may hate your franchisor, your franchisor hates you, too. Fortunately, you can turn things around. Read my follow up article to learn […]

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Why Franchisors Whiff on Using SEO to Drive Leads

June 12, 2019|Owned Media, Paid Media, Shared Media | 6 Min Read

Why most franchise brands whiff at using organic search to drive online leads. The good news – there are only two major ways to impact your brand’s online search results: organic search and paid search. The bad news – driving real results can be tricky.  Just ask the long line of franchise marketing vendors and in-house digital marketing gurus that have been vaporized by impatient franchise execs over the years. The two primary methods for driving online leads are known as search engine marketing (SEM) and search engine optimization (SEO) and respectively. PAID SEARCH: SEMFranchise marketers have plowed tons of […]

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919 Marketing Honored in Inc. Magazine’s Inc. 500/5000 List

May 12, 2019|Owned Media, Uncategorized | 4 Min Read

919 Marketing Company, a full-service marketing and PR agency, was recently featured as a top 200 marketing and PR firm on Inc. Magazine’s 2010 Inc. 500/5000 List of the nation’s fastest growing private companies. 919 Marketing was highlighted as number 189 among other national firms and number 5 among other NC-based firms in the advertising and marketing industry with a three year revenue growth of 131%. 919 Marketing, similar to other companies in the Inc. 500/5000 list, has faced brutal economic challenges from 2006-2009. Despite those challenges, 919 Marketing was able to rapidly grow because companies took notice of its […]

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PR Technologist: Why You Need One

May 12, 2019|Earned Media, Uncategorized | 4 Min Read

(And for up-and-coming PR Pros, why you need to be one) Image courtesy of: http://authenticblogging.wordpress.com/ Many of the biggest stories in the last year broke on Twitter first – Whitney Houston’s death, the raid on Bin Laden’s tomb and the verdict in the Amanda Knox trial. Press releases aren’t just for journalists anymore – they help keep your website fresh with content. Many journalists respond better to pitches via Twitter and/or Facebook than email. A story on television is nice, but it’s even better when there’s an online story to go with it. Why? For search engine purposes, of course! The list […]

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Many franchise development execs aren’t leveraging PR and social media to increase franchise business margins and improve close rates

May 12, 2019|Owned Media, Uncategorized | 2 Min Read

We work with a lot of new business franchise executives and have noticed a wide range of perspectives regarding the use of marketing, and particularly PR as a critical component of company growth. I can reference multiple times where our PR efforts have led to an immediate, direct increase in sales leads and conversions.  However, that’s selling short the power of effective PR programs. PR shouldn’t be solely judged on the number of qualified leads flowing into the lead pipeline. This is a misguided perspective, where portals, national advertising, PR, direct mail, telemarketing or the slew of other marketing tools out […]

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919 Marketing CEO Explains to News & Observer Why Wall Street Execs Don’t Seem to ‘Get It’

May 12, 2019|Earned Media, Uncategorized | 2 Min Read

As the recession deepens across the country, there’s a constant question being asked from the corners of Main Street to the sidewalks of Wall Street, where out-of-work stock brokers hand out resumes, ‘Why don’t the big Wall Street executives seem to get it?’ ‘All companies and CEOs have a blind spot,’ David Chapman, founder and CEO of 919 Marketing tells the Raleigh-based News and Observer’s Rob Waters. ‘When you think trees are growing to the sky, when you’re hitting one out of the park, you can lose perspective. They feel like they don’t need to talk to or respect their […]

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CEO of 919 Interviewed by American City Business Journals

May 12, 2019|Earned Media, Uncategorized | 2 Min Read

Chief Executive Officer of 919 Marketing Company, David Chapman, recently interviewed with Frank Vinluan of American City Business Journals to discuss the Carolina Hurricanes and what makes a successful sports brand. ‘The first step is to get past the common perception that a brand is created solely through a logo and the graphics that surrounds the brand,’ said Chapman. ‘They support it and accelerate recognition and the branding process but do not create the brand.’ In referring to the Hurricanes, Chapman explained to Vinluan that branding is the process of taking a sports team and transforming it into an emotional […]

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Avoid Analogy Aneurysms

May 12, 2019|Owned Media, Uncategorized | 3 Min Read

Analogies are great. We certainly love them here at 919 Marketing and use them all the time. They’re an excellent way to bridge the communication gap with clients.   They’re great motivating speaking tools for colleagues seeking advice/help. They can make a big difference…period. But they can also be a huge hindrance when they’re shot out left and right without application. You know what I’m talking about – it’s those days where you take an issue to all the people you care about (your Mom, your boss, heck, your priest) and they all give you different yet similar cryptic analogous responses. […]

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Client-Agency Relationships: Love is a Two Way Street.

May 12, 2019|Earned Media, Owned Media, Uncategorized | 2 Min Read

The reasons marketing agencies get fired are well chronicled, from the well-deserved (lack of effort, lack of results, poor communication, etc.) to bewildering Bermuda Triangle reasons (new marketing director cleans house 80% of the time regardless of results, CEO’s cousin or wife is a marketing expert, etc.), and everything in between. On the other side of the coin, it’s hard to fire a client, akin to breaking up with a neurotic, abusive supermodel. Every founder starts an agency thinking, “If I do great work, clients will be happy, more business will flow to the company, employees will be happy, and […]

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